Hated By Billions

At Hated By Billions, we take pride in delivering premium all-black fashion products designed with bold identity and high-quality standards. However, if you are not completely satisfied with your purchase, we’re here to help.

Returns

We accept returns within 7 days of delivery.

To be eligible for a return:

  • The item must be unused, unworn, and in original condition
  • The product must be in its original packaging
  • Proof of purchase (order confirmation or receipt) is required

Any item that does not meet these conditions will not be accepted.

Non-Returnable Items

The following items cannot be returned:

  • Items purchased on sale or discount
  • Used, washed, or damaged products
  • Products without original tags or packaging

Refunds

Once we receive your returned item, our team will inspect it.

  • If approved, your refund will be processed within 5–10 business days
  • The amount will be refunded via your original payment method
  • Shipping charges are non-refundable

If your refund is delayed, please check with your bank or payment provider first.

Exchanges

We only replace items if:

  • The product is defective
  • The wrong item was delivered

If you need an exchange, contact us with proof (images/videos) within 48 hours of delivery.

Return Shipping

  • Customers are responsible for return shipping costs
  • Shipping charges are non-refundable
  • We recommend using a trackable courier service

Damaged or Incorrect Items

If you receive a damaged or incorrect item:

  • Contact us within 48 hours
  • Provide clear photos/videos as proof

We will arrange a replacement or full refund at no extra cost.