Returns & Refunds
Hated By Billions
At Hated By Billions, we aim to deliver high-quality all-black fashion products. If you are not fully satisfied with your purchase, you may request a return or refund under the conditions below.
Return Policy
We accept returns within 7 days of delivery.
To be eligible for a return:
- The item must be unused and unworn
- The item must be in its original condition and packaging
- All original tags must be attached
- Proof of purchase is required
Items that do not meet these conditions will not be accepted.
Non-Returnable Items
We do not accept returns for:
- Sale or discounted items
- Used, washed, or damaged products
- Items without original packaging or tags
Refund Policy
Once we receive and inspect your returned item:
- If approved, your refund will be processed within 5–10 business days
- The refund will be issued to your original payment method
- Shipping charges are non-refundable
Exchanges
We only offer exchanges if:
- The item is defective, or
- You received the wrong product
You must report such issues within 48 hours of delivery with proof (photos or videos).
Return Shipping
- Customers are responsible for return shipping costs
- We recommend using a trackable shipping service
- Shipping fees are non-refundable
Damaged or Incorrect Items
If your order arrives damaged or incorrect:
- Contact us within 48 hours
- Provide clear evidence (images/videos)
We will arrange a replacement or full refund at no extra cost.